Rewards Hub

Terms of Service

Last updated 27 September 2026

These Terms of Service (“Terms”) govern access to Rewards Hub websites, dashboards, and related loyalty tools (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Who we are

Rewards Hub is a Philippine loyalty platform that lets customers earn and redeem points at participating shops, and lets shop owners manage storefronts, products, and perks. Contact: help@rewards-hub.shop.

2. Accounts

You must provide accurate information, including your first name, last name, and a working email. You are responsible for keeping your password confidential and for activity on your account. We may suspend or close an account that is inaccurate, abusive, or used to evade shop or platform rules.

3. Roles

Customers browse shops, hold shop-scoped points, and redeem perks.
Owners and staff operate a shop workspace and process earns/redemptions at the counter.
Platform administrators register shops and manage platform access. Admin accounts are created only by Rewards Hub administrators.

4. Points and perks

Points are a promotional benefit of a specific shop, not cash, not a stored-value account, and not transferable across shops unless that shop expressly allows it. Earn rates, perk availability, and expiry may change. Shops and Rewards Hub may reverse fraudulent or mistaken transactions.

5. Acceptable use

You may not scrape the Service, interfere with other users, submit false identities, or use the Service for anything unlawful under Philippine law, including fraud and unauthorized processing of personal data.

6. Privacy

How we collect, use, store, and dispose of personal data is described in the Privacy Policy, which implements the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

7. Availability

We aim for a reliable Service but do not warrant uninterrupted access. Features may change. We are not liable for losses from shop closures, network failure, or misuse of a membership code.

8. Governing law

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall be brought in the proper courts of Metro Manila, without prejudice to rights before the National Privacy Commission for privacy complaints.